We are sorry to hear you had trouble placing an order!
Why is your credit card not accepted?
- Most declined orders happen because you entered the incorrect billing address. Does your billing info match your banking info?
- We hold your safety in high regard and require that your billing address matches the exact address on file with your bank, or we will decline the transaction. A difference as simple as a missing apartment number could be the issue.
- Transactions are declined if someone attempts to use a payment method we do not accept, or if the account has insufficient funds
What payment methods do we accept?
- Discover Card
We do not accept American Express or any kind of prepaid cards such as Visa giftcards or State issued benefit cards.