Here's what you need to know to apply your voucher and complete the exchange process:
All the information you’ll need to return this set is available in your account. It’s easy—just log in and visit Returns & Exchanges in your account, then follow the step-by-step directions.
Still unclear on how to replace your order?
To use the voucher code provided with your return label:
- Copy the provided voucher code
- Select the replacement product and add it to your shopping bag in your desired size
- Paste the voucher code into the Promo Code or Gift Card box and press apply
- Select the continue to checkout and place your order
- Repeat as needed
Please note that voucher codes and promotional offers can not be combined. Also, if you have multiple vouchers, you may simply place multiple orders. A voucher code will cover the full retail value of any one product on the website. It cannot be used in conjunction with any other sale or discounted offer.
Still have questions? Send us an email