Can I update or change my shipping address for an order?

You want to update your order's address?

Update your address

Yes you can! Follow these easy steps below: 

  • You can update or modify the shipping address within 30 minutes of placing it
  • Visit "My Orders" in your account
  • Select the "Update Address" button 

update_shipping.jpg

Please note that after 30 minutes your order will begin to process and can't be updated anymore.

What will happen in this case?

  • If you have passed the 30-minute time frame, the order will be sent to our warehouse team to ensure you are able to receive your package within 3-5 days.
  • If your package cannot be delivered due to an incorrect address, it will be returned to our warehouse
  • A refund will be issued in store credits on your Adore Me account 
  • You can use this store credit to place a new order, with the correct address

You can contact our team by sending an email at help@adoreme.com with the order number. We'll be more than happy to help! 

 

Have more questions? Submit a request