An item is missing from my order, what should I do?

If you received an incomplete package, it is possible that: 

  • Most likely we may have sent your items in separate packages (please check your emails to see if any of your items will be arriving separately)
  • There may have been an error on our part, in which case please let us know, we'll investigate right away and come back with a resolution

You can contact our team by sending an email at with the order number and the missing item's name. We'll be more than happy to help! 


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