How do I cancel my VIP Elite Membership?

The VIP Elite Membership is one of payment options offered at checkout. There are many great benefits associated with our exclusive membership program.

What you should know about the VIP Elite Membership:

  • Each month, by the end of the month, you will receive a new box with 3 lingerie sets hand-picked just for you, for free
  • If you like any or all sets, you simply keep the setstell us what you want to keep (through an online form) and we will charge you only for what you keep 8 days after your order was received
  • If you don't like any of the sets selected solely for you, you are always welcome to let us know you want to return them within 7 days of receiving your order
  • Contact us at the beginning of the month if you do not wish to receive your monthly box before it's placed

How to unsubscribe from the VIP Elite Membership :

Though we are always sorry to see you go, canceling your membership is fast and easy. Simply contact Customer Care directly at 1-800-433-2367 or by sending an email to Our call center is open Monday - Sunday 8:30 am - 8:30 pm EST

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