Why was my card declined?

We are sorry to hear you had trouble placing an order!

Why is your credit card not accepted?

  • Most declined orders happen because you entered the incorrect billing address. Does your billing info match your banking info?
  • We hold your safety in high regard and require that your billing address matches the exact address on file with your bank, or we will decline the transaction. A difference as simple as a missing apartment number could be the issue.
  • Transactions are declined if someone attempts to use a payment method we do not accept, or if the account has insufficient funds

We accept most major credit cards:

Image result for visa card Image result for mastercard Image result for discover card

We do not accept American Express or any kind of prepaid cards such as Visa giftcards or State issued benefit cards.

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