{VIP} How can I request a store credit refund if I forget to Skip the Month?

Store credit resulting from the monthly charge on the 6th are refundable within your account up to 30 days of the date of the initial charge.


Select "Account Dashboard" tab

Click on "Request A Refund" button (The button is only enabled during the month of your store credit charge)

Allow 1-3 business for the refund to appear in your account

Need help refunding store credit charges older than 30 days but less than 1 year? Call us at 1 (800) 433-2367, Monday – Sunday 8:30 a.m. – 8:30 p.m. (EST).

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