Sorry to hear your order was cancelled! We know this isn't what you were expecting and we're here to help!
Possible reasons why your order was cancelled
- All ordered products ran out of stock while the order was processing. If this happens, you receive an email with 1 voucher code for each product from the order so you can replace your order.
- The order was cancelled due to technical / logistical reasons. If this happens, you are refunded for your order back to the used payment method(s).
What to do if your order was cancelled and you didn't receive any email from Adore Me about this
- If this happens, please Call us at +1 (800) 433 2367 Monday to Sunday between 8:30 AM - 8:30 PM EST, or email us at help@adoreme.com. Our Customer Care team will help you further so you can replace your order.